Tag Archives: Outsourcing

Digital Planet


Digital Planet is a 100% Irish owned subsidiary of the HiberniaEvros Technology Group. In 2008, we built out our first Cloud Platform and after several months of testing, we rolled out our first cloud solution in early 2009. In 2010, we invested almost €2m in the latest server, storage and deployment technology to allow customers direct access to manage and deploy their own dedicated and virtual environments.

We offer security and scalability while freeing you from the burden that comes with managing on-premise Enterprise IT Environments, Backup, and Disaster Solutions (DR) solutions. You are never alone with Digital Planet. Once your solution is live, we want to make it deliver real business benefits for you. All of these solutions can be tailored unique to your requirements, built using best of breed technologies from the leading IT providers.

Read more about Digital Planet by downloading our latest brochure.

LoCall: 1890 998 000 – Email: info@digitalplanet.ie – Web: http://www.digitalplanet.ie

Digital Planet, Block G – Cherrywood Business Park – Loughlinstown – Dublin 18

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Filed under Background, Digital Planet, HiberniaEvros, Meet Us, The Organisation

Which Cloud Is right for you?


TechFire 2, the second of ComputerScope’s new focused briefings for IT professionals, was held on 19 June in the Gibson Hotel, Dublin.  It was sponsored by HiberniaEvros in partnership with Interxion.

The topic of Cloud continues to gain traction in media, however the discussion increasingly moves further up the priority list of business decision makers, given the opportunity for business to save money in the long run by reducing the operational overheads.  With this in mind, the theme of this event was created to explore “Which Cloud is right for you?”

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What Makes A Great MSP?


Many new businesses and existing customers who in recent months have started to ask HiberniaEvros to take on more managed services.  This would range from managing their server room to taking over the management of a large part of the IT organization.  There are many reasons for businesses to look to managed service providers, as it allows the business to focus on it’s main objectives – providing services to their clients and to generate revenue.

But, what does it actually mean being a managed service provider?

Well, a managed service provider takes on the management and delivery of primarily IT related services, such as administrating a client’s network infrastructure, support business applications, manages enterprise hardware (servers, switches, etc.) and even provides strategic support to senior management when reviewing business goals and objectives, and how the IT strategy can support achieving these.

The majority of so-called service providers, only delivers parts of the service, but not necessarily the full end-to-end service.  This is where HiberniaEvros comes into the equation.  We deliver a full end-to-end customized solution.

When do you know if you need the assistance of HiberniaEvros’ managed services?

There are many factors that may determine or guide your decision to engage a managed service provider, which could wary –

  • Managing the infrastructure between office is time-consuming, but yet critical
  • Server farm is growing and becoming difficult to manage
  • There’s a need to streamline and optimize the support organisation
  • Company is looking for way to reduce cost, in a challenging economy
  • New technologies are being deployed that requires specialized skills

Now, you might wonder “why should I go with HiberniaEvros?”.

It’s a fair question, and the competition is fierce these days.  However, don’t just take our word for, but the fact that HiberniaEvros was awarded one of the best managed companies in Ireland, by Deloitte, in 2012.

The Deloitte Best Managed Companies awards programme has been developed to recognise Irish companies on the island of Ireland operating at the highest levels of business performance. The programme seeks to identify best managed companies through an evaluation process that extends far beyond financial results.

One of the biggest benefits of working with a managed services provider such as HiberniaEvros, is that we discover and fix problems before they can affect your business.  We can do that because we have highly skilled people monitoring your infrastructure 24/7.  It is our job and responsibility to know your systems inside-out, and react accordingly, as well as preempt technical problems.  This can only be done by having a proactive network monitoring, patch management and desktop optimization performed on a regular basis.

The main benefits from working with HiberniaEvros managed services are:

  1. Operational efficiency; 24/7 monitoring and proactive system management
  2. Reduced operating costs; access to highly trained/skilled people
  3. You can focus on running your business, and leave the technology worries to HiberniaEvros

Contact us to talk directly to one of our specialists.

Dublin 01439 6803 salesdub@hetg.ie
Waterford 051 339900 saleswat@hetg.ie
Cork 021 4520044 salescork@hetg.ie
Kildare 045 531262 saleskil@hetg.ie

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Digital Planet ROI on HP Cloud Platform


Digital Planet has worked with many clients throughout the 12 months, to move to a cloud environment.  Through great work, it is clear that the we have a winning strategy for offering cloud services to our clients.  The below is an extract from a recent released IDC report, which shows how we have been doing.

– For more information on Digital Planet or cloud computing visit www.digitalplanet.ie or email info@digitalplanet.ie.

Digital Planet, a leading Irish managed services provider, is addressing the emerging cloud market opportunity, bringing enhanced reliability, new service offerings, and greater agility. Leveraging HP’s CloudSystem, it has been able to optimize its business offering; increasing revenue while reducing costs and achieving a 96% ROI over the ten months of operation.

In the report also highlighted misconceptions around marketing of the cloud; “For some, the term “cloud computing” was becoming a little tainted by the years of marketing rhetoric and conjecture, which was long on concept but short on hard financial rigor. We hope therefore that it is refreshing for readers to encounter a company that has trusted in the new IT model and has in turn been able to win the trust of its demanding enterprise customers. We have been able to show a clear and impressive return on investment for the 10 months that the solution has been in place.”

Background

In less than a year, HP CloudSystem has helped Digital Planet generate €1 million in new business and reduce the cost of operations by 46%. Public and private HP cloud platforms augment the company’s in-house IT infrastructure, enabling Digital Planet to offer flexible, cost-effective infrastructure as a service (IaaS) to its customers.

Digital Planet’s clients use a service management portal to monitor and configure their environment day-to-day or choose new infrastructure solutions from a service catalogue. This enables them to make changes such as deploying an additional virtual server in just a few minutes without manual intervention.

“More companies in Ireland are looking to transform the way that IT serves their business,” says Brian Larkin, Digital Planet’s co-founder and operations director. “They want their infrastructure delivered as a service that can speed deployment and minimise the need for capital investments. Digital Planet is all about leveraging a cloud-based delivery model to meet that need.”

“HP cloud solutions deliver business transformation and innovation,” says Martin Murphy, Managing Director, HP Ireland. “They help drive growth and profitability through improvements to the business model, enabling Digital Planet to act as a virtual IT team for its customers. The result is that the people who are currently employed by those companies can spend more time delivering value-added services that drive their company forward.”

Read the full report:IDC Expert ROI SPOTLIGHT Digital Planet 2012

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Designed with you in mind


IT should be designed to make business easier – not more difficult. Over-worked staff, inadequate procedures, and failure to deploy technology to its best advantage stifle the agility of your business. Whatever the cause of your IT issues, 360 can help. These damaging issues will most likely sound familiar to you;

  • You have Infrastructure reliability Issues.
  • You need out of hours support but do not have the staff
  • You have an issues list that is only getting longer.
  • Internal SLAs are regularly not met.
  • You experience downtime that costs your business money.
  • End users are getting increasingly frustrated with support related issues.
  • You have difficulty getting projects started due to lack of resources or time.
  • Your environment is being managed reactively and not proactively.
  • A lack of technology skill sets to support your environment?
  • The need to talk to a Technology Specialist

HiberniaEvros is an IT Managed Services specialist providing a complete range of outsourcing, support and data centre services.

The HiberniaEvros Managed Services Division offers a range of services that keep your mission critical ICT infrastructures operating. 360 is our flagship service designed to deliver exactly the services you need.

To find out more, email 360@hetg.ie, call 1890 911 211 or contact your nearest HiberniaEvros office

Dublin 01439 6803 salesdub@hetg.ie
Waterford 051 339900 saleswat@hetg.ie
Cork 021 4520044 salescork@hetg.ie
Kildare 045 531262 saleskil@hetg.ie

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Filed under 2012, Background, Digital Planet, HiberniaEvros, Meet Us, Services

Concerning Cloud Security – part 2


Following on from my previous post, “Concerning Cloud Security“, I asked our consultants a number of questions, to address some of the concerns there might be in regards to using a cloud hosting solution.  If you have additional questions you want addressed, please feel free to post a comment below, contact us on 1890 911 211 or contact your nearest HiberniaEvros office

Dublin 01439 6803 salesdub@hetg.ie
Waterford 051 339900 saleswat@hetg.ie
Cork 021 4520044 salescork@hetg.ie
Kildare 045 531262 saleskil@hetg.ie

Hope this helps!

Are the right security measures in place?

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Helping deliver solutions


Working closely with the leading technology vendors ensures we have the skills to deliver the highest levels of technical service to our clients. We continue to invest time and resources into maintaining and improving these partnerships;

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Filed under 2012, Background, HiberniaEvros, Meet Us, The Organisation

Working with HiberniaEvros


HiberniaEvros has built up an unparalleled reputation by offering the highest standards of service available in Ireland today.  This has been rewarded by winning awards and nominations in recent months, which clearly shows that we mean business and that we provide quality service to our client.

The formular is simple and hasn’t changed since starting the company.  We keep true to our core values in everything we do;

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Client Review – The Law Library


The Irish Bar aims to provide its clients with a high level of expertise in all areas of law and skilled advocacy by people of integrity and independence.  The Law Library provides a range of services to the approximately 2000 members of the Irish Bar including an extensive law library, a range of legal databases and various computer services.

Technology has played an increasingly important role in the provision of these services as the Law Library continues to meet the needs of its members regardless of specialisation, day of the year, time of the day or location.  The IT infrastructure utilises IBM technology virtualised to provide Disaster Recovery levels of resilience.

Services Provided

HiberniaEvros are responsible for providing a range of IT support and consultancy services to the 100 user head office, that help the Law Library maintain a high level of service to its members.  These areas cover:

Support

  • Proactive service desk support to Law Library IT team; monitoring the tickets logged, trending and root cause analysis.
  • System Administrator level support for the virtualised IT Server and Core infrastructure; performance management of the environment, ensuring optimal uptime
  • Hardware / software life-cycle support; ensuring the hardware and software is fully up-to-date

Advice

Strategic advice on the Law Library’s overall IT Strategy; assisting with choosing the best technologies to support the business strategy

Advice and assistance on new and emerging technologies; in line with budget and business strategy, assisting the organisation in choosing the right products to meet their requirements.

HiberniaEvros furthermore assist The Law Library in IT product procurement and ensuring software licence compliance.  It’s essential that any organisation is in compliance with license agreements, as this could be a costly affair if using software without being licensed.

“HiberniaEvros have been a crucial element to the development and success of the Technology revolution in the Law library and its IT services to member users.
From being a sounding board for ideas to supply, implementation and post installation support HiberniaEvros have earned our trust and respect for a service that by comparison to others goes above and way beyond normal business practice.
I would recommend HiberniaEvros to anyone who wants the job done professionally and well but still retains the human touch.”  – Michael Lynch IT Manager

Contact HiberniaEvros to see how we could support your organisation.

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We are here to help


It can at times be difficult for IT departments and CIOs to keep up with new technologies, as they have to consider budgets, user impact and timelines.  It is simply not realistic to keep upgrading hardware and software constantly.  In an ideal World, moving at the same pace as technology would make sure that the firm and IT would be fully up-to-date.

However, you need to consider the impact changes has on the business and it’s end-users (internal and external).  Disruption when hardware is being replaced, new training required for new software and the pressure of keeping the IT budget in line – not overspending.  CIOs has to decide what’s best for the organisation, and this might at times look as if they are slowing down the agility and up-to-date technology as some end-users might expect.

As a result, some end-users might actually label IT as being slow or inflexible.  The challenge for IT is to deploy up-to-date systems, while still stay within budget.

The last thing a CIO wants to hear is that his/her department is hindering or being considering slow.

So, to make sure your IT department isn’t considered slow, you should review your readiness on following topics.  I’m not saying that by looking at or working on these topic you will be alright.  It still has to be quality service and reliable solutions deployed.

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Filed under 2011, Digital Planet, Projects, Services