Category Archives: Review

Quick look at Windows 8


The long anticipated release of Windows 8 happened, and the launch was done in true Microsoft style on 26th October in New York City, and is quoted by Mr. Ballmer as being “the best Windows release ever”.  It takes Windows to the next level in regards to user experiences as it is a brand new interface to the Windows platform.  For Windows Phone users, the ’tiles’ are now extended to the Windows OS, and have received a colour palette uplift – the earlier versions of the Windows Mobile OS was primarily blue.

Users who prefer to go back to the classic Windows OS mode can certainly chose to do so.  Not too sure what classic Windows means; for me classic means Windows 3.1 or Windows 95 look ‘n ‘feel, but that would likely be considered ancient by most.

One of the key questions repeatedly asked is, what will Windows 8 offer organisations and what is the upgrade path?

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Filed under Microsoft, Mobility, Portable Devices, Review

It’s Coming … soon


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Filed under 2012, Events, Microsoft, Review

iPhone 5 is coming


In just a few days the iPhone 5 will be revealed by Apple, at the San Francisco’s Yerba Buena Center for the Arts, which Apple normally uses for such events.  The event will begin at 10am Pacific Time (or 1pm EST), just in case you received an invite and is planning on attending the unveiling.

So, what new wonders will the next generation iPhone deliver to the audience?

  • Photos have been circulated in recent months that the iPhone 5 will have a larger 4-inch screen
  • The dock connector is most likely changing into a smaller port, which also means you need to change some of the docking peripherals
  • New high-speed LTE connection will most likely feature too, which will put pressure on your data plan
  • It will no doubt be delivered with iOS 6, the new mobile software Apple revealed back in June

Are you getting the new iPhone 5?

What features do you think will be delivered?

Although the iPhone 5 mightn’t hit the European markets for some weeks, I’m sure the first indicators from the US will determine whether this will be another cool device released by Apple.  I’m still wondering how much more they can push the technology and whether consumers will continue to buy these awesome devices.

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Filed under 2012, Apple, Review, Roadmap

The Zenprise MDM app


Zenprise has released an iOS application, that works both on iPhone and iPad devices.  This is a self-service app that allows the user to connect/add their iOS device to the Zenprise MDM solution.

Please note, depending on the security policies deployed within the MDM solution, these will be applied to the device.

Core features

  • Fast access to corporate Email, Calendar and Address Book
  • Always up-to-date with any IT changes
  • Find, locate and lock your lost Device
  • Access corporate intranet services via VPN

iTunes Link – http://itunes.apple.com/us/app/zp-mdm/id434682528?mt=8

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Filed under Mobility, Review, Services, Zenprise

Mobile Device Management


In short, Mobile Device Management (MDM) is a software solutions that allows for the management of mobile devices, primarily aimed at mobile phones and iPad/tablets – irrespectively of mobile operator/carrier.  It’s an ideal tool to be deployed within organisations that supports either BYOD or company owned device management.

MDM solutions attempts to secure, monitor, manage and support mobile devices deployed, and that have been granted access to the corporate infrastructure such as mail.  Devices can be added manually, user initiated requests and/or using over the air technology – where the MDM solution sends an invitation to a known device to join the MDM infrastructure.

Once an MDM solution is deployed within an organisation, it can assist reduce support costs and also manage business risks by enabling security features, and enables corporate IT departments to manage the many mobile devices used across the enterprise.  The core objective of any MDM solution is the central remote management, where devices can be secured over the air and wiped if lost/stolen.

With the increase of BYOD and company owned initiatives. it’s important that our clients have access to the best products and solutions to assist with.  As a result, HiberniaEvros has decided to enter this market, not with our own device, but with a MDM (mobile device management) solution from Zenprise – a world leader in addressing the challenges brought about by the BYOD and company owned concepts.

The above just scratches the surface and complexity of MDM, we’re happy to discuss this technology in more detail and work on a solution that meets your requirements and supports your business strategy.

Contact us to talk directly to one of our specialists.

Dublin 01 439 6803 salesdub@hetg.ie
Waterford 051 339900 saleswat@hetg.ie
Cork 021 4520044 salescork@hetg.ie
Kildare 045 531262 saleskil@hetg.ie

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Filed under 2012, Review, Services, Zenprise

Zenprise and BYOD


The basics of Zenprise

The Zenprise MDM solution is a device management platform that allows the administrator to manage the various devices deployed and that access corporate information.  The capabilities of the platform allows IT organisations to manage the devices; device provisioning, lock ‘n wipe, enforce security policies and application deployment.  Furthermore, the Zenprise solution supports all major platforms such as iOS, Android, BlackBerry, Symbian, and Windows Mobile.  It’s an enterprise end-to-end solution, assisting IT organisations to manage and safeguard access to corporate data.

Deploying the Zenprise solution within your organisation will assist your approach and strategy embracing the BYOD initiative, and allowing personal and corporate-owned mobile devices to access sensitive corporate data securely.  All this, while maintain compliance with your security policies, corporate directives, local legislation and data privacy.

Zenprise also includes an application management features that will aid you in securing what applications can be used on the managed devices, securely of course.  On top of that, you can push these applications out to “your” managed fleet of devices ensuring that these applications are fully up-to-date.  You can even blacklist and whitelist application, thereby enabling a corporate application store.

Core Zenprise MDM Features

  • Platform iOS, Android, Windows Mobile, BlackBerry, and Symbian
  • Architecture the entire device can be managed
  • Security device-levels, secure “tunnels” for apps to communicate
  • App sources enterprise deploys from packages or users can download from public stores – if allowed
  • App stores apps can be pushed according to role
  • Provisioning invite users by sending them a link
  • MDM capabilities password policy, two factor authentication, auto wipe, block jailbroken devices, remote wipe, set network access profiles

Zenprise can support your BYOD strategy

Zenprise enables and enhances the BYOD initiative, by supporting multiple platforms, thereby allowing more devices (and employees) to add their device and get access to corporate data.  Despite this openness, it is still important that devices are secured consistently across all devices, and organisations need to tweak the implementation to meet their requirements.

Employees, who sign up to and have their devices added to the Zenprise MDM solution, must surrender some control of their device.  This has to be clearly documented and communicated with the employee, and the reason for this control is to secure the environment.  The level of control is to be agreed within the organisation, and employees signs up.  If employees are happy with this trade-off, they can always opt out, but they will not be able to get e.g. corporate  mail delivered to their device.  This element is more relevant to the BYOD approach.  If it’s a pure corporate solution, where all devices are owned and managed by the organisation, then this becomes much easier.

Contact us to talk directly to talk to one of our specialists.  Alternatively, we can set-up a presentation of the Zenprise products.

Dublin 01439 6803 salesdub@hetg.ie
Waterford 051 339900 saleswat@hetg.ie
Cork 021 4520044 salescork@hetg.ie
Kildare 045 531262 saleskil@hetg.ie

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Filed under Mobility, Review, Services, Zenprise

it@cork 2012 – review


How IT can help bridge financial deficit

HiberniaEvros were proud to sponsor the recent European Tech Cluster annual conference on 29th May in the Maryborough Hotel in Cork. It was a fantastic event and really showcased the strength of the IT industry in the rebel county. We sponsored the twitter feed on the day with the hashtag #itcork trending throughout Ireland.

Our Sales and Marketing Director John Kennedy remarked, “I was really impressed by the enthusiasm and passion of both the speakers and the audience on the future of the economy. It’s something I haven’t witnessed in a while and I think that it’s appropriate right now.”

There was a wide variety of attendees across sections of the business and academic communities among the 230 attendees. They witnessed passionate and stirring presentations from speakers such as Ben Hammersley, editor-at-large of Wired magazine and advisor to UK prime minister David Cameron; Sean O’Sullivan, Dragons Den; Bill Lioa Coder Dojo founder; and Kevin O’Leary, CEO of Qumas.

The event was opened by Minister Sean Sherlock followed by Denis Collins, chairman of the European Tech Cluster, who called on Government to engage with Industry leaders to address the skills shortage in the Irish tech sector and elaborated on the incremental growth creation for Ireland by embracing the growth in IT industry. Guests spoke on how growth in the IT sector could lead to more positive effects on the wider economy in general, with a potential for six jobs created for every one in technology.

The highlight for us though had to be the CoderDojo kids such as Harry Moran (officially the world’s youngest Mac app developer  who’s game Pizzabot surpassed Angry Birds and Call of Duty to make it to the top of the Mac App charts) demonstrating their extraordinary talents. What is CoderDojo? Follow the links below to explore the remarkable new movement that could be key to Ireland’s competitive advantage:

Website: http://coderdojo.com/

Article: http://www.siliconrepublic.com/innovation/item/25922-skillsfeb

Harry Moran: http://www.siliconrepublic.com/new-media/item/24670-interview-with-worlds-youn/

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Filed under 2012, Events, HiberniaEvros, Review

Digital Planet ROI on HP Cloud Platform


Digital Planet has worked with many clients throughout the 12 months, to move to a cloud environment.  Through great work, it is clear that the we have a winning strategy for offering cloud services to our clients.  The below is an extract from a recent released IDC report, which shows how we have been doing.

– For more information on Digital Planet or cloud computing visit www.digitalplanet.ie or email info@digitalplanet.ie.

Digital Planet, a leading Irish managed services provider, is addressing the emerging cloud market opportunity, bringing enhanced reliability, new service offerings, and greater agility. Leveraging HP’s CloudSystem, it has been able to optimize its business offering; increasing revenue while reducing costs and achieving a 96% ROI over the ten months of operation.

In the report also highlighted misconceptions around marketing of the cloud; “For some, the term “cloud computing” was becoming a little tainted by the years of marketing rhetoric and conjecture, which was long on concept but short on hard financial rigor. We hope therefore that it is refreshing for readers to encounter a company that has trusted in the new IT model and has in turn been able to win the trust of its demanding enterprise customers. We have been able to show a clear and impressive return on investment for the 10 months that the solution has been in place.”

Background

In less than a year, HP CloudSystem has helped Digital Planet generate €1 million in new business and reduce the cost of operations by 46%. Public and private HP cloud platforms augment the company’s in-house IT infrastructure, enabling Digital Planet to offer flexible, cost-effective infrastructure as a service (IaaS) to its customers.

Digital Planet’s clients use a service management portal to monitor and configure their environment day-to-day or choose new infrastructure solutions from a service catalogue. This enables them to make changes such as deploying an additional virtual server in just a few minutes without manual intervention.

“More companies in Ireland are looking to transform the way that IT serves their business,” says Brian Larkin, Digital Planet’s co-founder and operations director. “They want their infrastructure delivered as a service that can speed deployment and minimise the need for capital investments. Digital Planet is all about leveraging a cloud-based delivery model to meet that need.”

“HP cloud solutions deliver business transformation and innovation,” says Martin Murphy, Managing Director, HP Ireland. “They help drive growth and profitability through improvements to the business model, enabling Digital Planet to act as a virtual IT team for its customers. The result is that the people who are currently employed by those companies can spend more time delivering value-added services that drive their company forward.”

Read the full report:IDC Expert ROI SPOTLIGHT Digital Planet 2012

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Filed under 2012, Digital Planet, Review

Keeping your environment running


End-user support is at the heart of best practice IT service provision. 360 provides a permanently manned, ITIL-conformant service desk.

Our team of certified and exceptionally skilled support engineers deliver first class support.  Your infrastructure must be up and running 24×7, anytime and from anywhere.

IT is important you protect the physical systems, the operating environments, and the applications – across all tiers of your infrastructure. We already deliver a range of services to the highest standards with most issues identified and resolved before they become a real problem for your business. If they do, 360 customers have peace of mind knowing they benefit from our ability to deliver:

  • Break/Fix and Warranty Delivery
    • Our nationwide network of service engineers will be dispatched to repair or replace covered equipment. We can include warranty-based support on a wide variety of products.
  • Monitoring IT Environments
    • We can usually spot problems before they occur, preventing costly disruptions to your business.
  • Remote and On-Site Troubleshooting
    • Most issues can be resolved remotely but we also work onsite as required.
  • Patch Management and Updates
    • Vendors frequently release patches and software updates. We will notify you when new upgrades or patches are released and plan their implementation to meet operational requirements.
  • Data Back-Up, Test and Restore
    • For peace of mind it is critical that your backup regime is regularly tested to ensure that it will work when you really need it to. At agreed intervals, we will perform backups, test their validity, and then restore them to confirm that all data is recoverable.
  • Security Services
    • We can provide experts that will assess your infrastructure to ensure that you are protected. Only authorised users have appropriate access rights.
  • E-Mail Management
    • MiMail is a fully managed email filtering service that checks all emails coming into your organisation for spam, viruses, phishing, Trojans, and worms

HiberniaEvros is an IT Managed Services specialist providing a complete range of outsourcing, support and data centre services.

The HiberniaEvros Managed Services Division offers a range of services that keep your mission critical ICT infrastructures operating. 360 is our flagship service designed to deliver exactly the services you need.

To find out more, email 360@hetg.iecall 1890 911 211 or contact your nearest HiberniaEvros office

Dublin 01439 6803 salesdub@hetg.ie
Waterford 051 339900 saleswat@hetg.ie
Cork 021 4520044 salescork@hetg.ie
Kildare 045 531262 saleskil@hetg.ie

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Filed under 2012, Background, Digital Planet, HiberniaEvros, Meet Us, Review, Services, The Organisation

It all starts with a password


There have been many stories of major company sites, such as Playstation (Sony), being successfully targeted by hackers.  They managed to collect thousands of passwords, credit card information and other personal information.  This data is used to either sell to a criminal organisation or perhaps engage in criminal activities by the hackers themselves.  If these black hat hackers can steal this information relatively easy (if you know what you are doing), then how can we make sure our data is safe.

The same goes for companies, large and small.  They too have to protect their data and client information.  So, security of the data starts with the employees, right?

Well, that obviously assumes that organizations have enabled the necessary security settings on their infrastructure and also communicated these clearly to their staff.

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Filed under Review, Security