What Makes A Great MSP?


Many new businesses and existing customers who in recent months have started to ask HiberniaEvros to take on more managed services.  This would range from managing their server room to taking over the management of a large part of the IT organization.  There are many reasons for businesses to look to managed service providers, as it allows the business to focus on it’s main objectives – providing services to their clients and to generate revenue.

But, what does it actually mean being a managed service provider?

Well, a managed service provider takes on the management and delivery of primarily IT related services, such as administrating a client’s network infrastructure, support business applications, manages enterprise hardware (servers, switches, etc.) and even provides strategic support to senior management when reviewing business goals and objectives, and how the IT strategy can support achieving these.

The majority of so-called service providers, only delivers parts of the service, but not necessarily the full end-to-end service.  This is where HiberniaEvros comes into the equation.  We deliver a full end-to-end customized solution.

When do you know if you need the assistance of HiberniaEvros’ managed services?

There are many factors that may determine or guide your decision to engage a managed service provider, which could wary –

  • Managing the infrastructure between office is time-consuming, but yet critical
  • Server farm is growing and becoming difficult to manage
  • There’s a need to streamline and optimize the support organisation
  • Company is looking for way to reduce cost, in a challenging economy
  • New technologies are being deployed that requires specialized skills

Now, you might wonder “why should I go with HiberniaEvros?”.

It’s a fair question, and the competition is fierce these days.  However, don’t just take our word for, but the fact that HiberniaEvros was awarded one of the best managed companies in Ireland, by Deloitte, in 2012.

The Deloitte Best Managed Companies awards programme has been developed to recognise Irish companies on the island of Ireland operating at the highest levels of business performance. The programme seeks to identify best managed companies through an evaluation process that extends far beyond financial results.

One of the biggest benefits of working with a managed services provider such as HiberniaEvros, is that we discover and fix problems before they can affect your business.  We can do that because we have highly skilled people monitoring your infrastructure 24/7.  It is our job and responsibility to know your systems inside-out, and react accordingly, as well as preempt technical problems.  This can only be done by having a proactive network monitoring, patch management and desktop optimization performed on a regular basis.

The main benefits from working with HiberniaEvros managed services are:

  1. Operational efficiency; 24/7 monitoring and proactive system management
  2. Reduced operating costs; access to highly trained/skilled people
  3. You can focus on running your business, and leave the technology worries to HiberniaEvros

Contact us to talk directly to one of our specialists.

Dublin 01439 6803 salesdub@hetg.ie
Waterford 051 339900 saleswat@hetg.ie
Cork 021 4520044 salescork@hetg.ie
Kildare 045 531262 saleskil@hetg.ie

Hope this helps!

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