HiberniaEvros and the Definition of Managed Print Services 2012

How to reduce print costs

2011 was an exciting year for all of us here in The Managed Print Services Team, we increased our staff by 25% and we grew our business by 37%. We took on new clients who embraced the idea of moving from a traditional break fix agreement on their print fleet to a proactive level of service. Our growth rates in 2011 are in keeping with the levels of growth that our primary partners Xerox are also experiencing across the UK and Ireland.

At the beginning of 2012 we asked our customers to describe what a “Managed Print Service” meant to them. It was no surprise that they came back with variations in their answers; companies continue to use the term loosely, this is result of what has been available in the market place. To best describe what a Managed Print Service is, let’s take for a moment the word print out of the equation.

The definition of a “Managed Service” is the practice of proactively monitoring, supporting and maintaining responsibility for your hardware as a strategic method for improved effective and efficient operations.

Typically in today’s environments hardware is managed remotely, so an obvious extension with over 20 years’ experience in providing a “Managed Service” was to provide the same service for your Print Environment. HiberniaEvros Managed Print Services can proactively monitor your fleet of print assets like it would your IT hardware.

We are looking forward with great anticipation to 2012. In January 4 new customer totalling over 200 print devices have moved their service delivery model to a Managed Print Service.  At this rate and pace of deployment we will see continued growth throughout the year as our customers look at ways to reduce their operational spend on a day to day basis.

I would like to thank all our customers for their business in 2011 and I look forward to meeting you all in 2012.

Caroline Godsil


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Filed under 2012, Meet Us, Review, Services

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