“we had a great turnout of companies, who were all genuinely interested in migrating to Exchange 2010” – John Kennedy, Marketing & Sales Director at HiberniaEvros.
The main aim of the seminar was to give you a much better understanding of how Exchange 2010 and Office 365 will help you increase productivity of systems and staff. Furthermore, we wanted to show you these two new platforms, and how these could be implemented in your business – if you were going down that route of course.
Our main speaker, Tony Redmond, gave his open and honest views on Exchange 2010, and was in particular focussing on why companies should migrate, what the impact would be, investments required and the ever lasting question of cloud vs in-house.
A couple of key factors were identified as being challenges to the Exchange 2010 migration.
- You cannot do an upgrade of existing Exchange systems, so you would have to move mailboxes to the new systems. This could of course present any migration with some risks, but with the right support and planning, this could be avoided or minimized.
- You need to re-train your IT staff on the new functionalities, which should include IT Helpdesk staff. There are new tools that can be used/deployed for administering mailboxes. You need consider the risks of deploying these to un-trained IT staff, to avoid future problems with incorrect administration.
- New hardware = financial investment. This applies to any solution applied; you pay for a hosting solution (cloud) as well as physical hardware for in-house deployment
- Design of new infrastructure is key to a successful deployment
Exchange 2010 is the best possible client, which includes retention and archive policies, as well as keeping track of conversations. You can, if interested, remove some 3rd party applications that provides retention/archiving such as Enterprise Vault from Symantec, but just consider the migration of historical data before you switch off or integrate any system. Might not be an easy task.
The new OWA (Outlook Web Access) feature integrates much better with multiple web browsers, and makes linking to application a simple task. This means that it can be set-up on mobile devices such as iPhone, Blackberry and ActiveSync.
Your cloud discussion might be made simpler with this chart that Tony devised and presented at the seminar. It at lest give you some food for thought.
The bigger the organisation, the more appealing it is to have an in-house solution. It gives you a lot more control of the Exchange systems and you control the deployment + updates.
Smaller organisations would benefit from a cloud solution as this removes the need to worry about upgrades and hardware failures.
Either solution requires you to do one thing – have a back-out plan.
On a serious note, you need to do what is best for you business strategy. HiberniaEvros are here to assist you with devising and designing your strategy, should you choose to require assistance.